OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 90 comments received in the last 90 days.
04 September 2025
As above.
16 August 2025
The same reason as before ,this was dealing with people who know there job.
14 August 2025
Got everything right and no problems
09 August 2025
i felt very comfortable and was looked after by Harry explained everything to me
02 August 2025
Went very smoothly
02 August 2025
Salesman was extremely helpful, friendly and knowledgable
01 August 2025
I am extremely happy with both the before care service and the aftercare. Jeff at Mini Borehamwood was incredible with both his approach and his knowledge of the cars he was selling.
27 July 2025
Harry was extremely personable and helpful.
26 July 2025
As I said all during the process your manager and showroom people were wonderful
10 September 2025
As above.
09 September 2025
See above comment
09 September 2025
Quick and easy
09 September 2025
Very satisfied
01 September 2025
Equally pleasant and helpful staff.
29 August 2025
Kerry is exceptional every time. Also front desk, are also very friendly helpful. They understand no one wants to use the ridiculous key safe.
27 August 2025
Easy to work with the peeople
27 August 2025
Pretty straightforward
26 August 2025
Great friendly service from the staff. But on this occasion the booking wasn't necessary as the (recall) work had already been done last year.
25 August 2025
Our Mini looked new after the service
05 September 2025
Very satisfied and actioning my requests promptly