OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 107 comments received in the last 90 days.
11 July 2025
We understood every step & were professionally advised & were able to choose a car that best suits our needs.
09 July 2025
Overall the process was okay, it was much easier in 2004 when I bought my first car as I had a better rapport with the sales advisor. The sales advisor was good, but I think you really want great!
08 July 2025
Efficient and so helpful
08 July 2025
My hand over didn't go that well !
08 July 2025
Salesman Jefferson Small was incredible. Never received such attentive and helpful assistance from a car dealer. Would highly recommend him and appreciatehis ongoing help
04 July 2025
Josh assisted by throughly talking me through the system and the car and provided a thorough explanation
04 July 2025
Everything was good
03 July 2025
Very helpful knowledgable sales team
18 June 2025
Amazing customer service
13 July 2025
As above.
13 July 2025
See above.
13 July 2025
Kept fully informed. Work carried out to my satisfaction. Price has advised in advance ce
13 July 2025
I found the people who handled my case quite off-hand and unfriendly. I also felt that they couldn't be bothered to see if they could help to resolve my problem and just gave me standard responses so I came away feeling that i was not valued at all
11 July 2025
Very happy with the arrangements
08 July 2025
Great service from Den
08 July 2025
The person who dealt with me was highly knowledgeable, very courteous and prioritized my needs. I was Captain dated throughout the day of progress. A complimentary car cleaning was done as well.
08 July 2025
Good service
08 July 2025
Very
07 July 2025
All the staff I interacted with were excellent.
13 July 2025
Friendly knowledgable team especially Harry